KENNEL FEATURES KENNEL ACCESSORIES FOOD CRATE PRODUCT CARE & TROUBLESHOOTING PRODUCT WARRANTY KENNEL SIZING SHIPPING & RETURNS ORDER & PAYMENT INFO OTHER I lost my G1™ key. What do I do? January 15, 2021 11:32 Don't worry, we're here to help. Just email our customer service team here with your Order Number and we'll get you hooked up. Related articles My back-up safety latches are sticking. What can I do? I lost my drain plug. Now what? How do I clean my Orthopedic Bed? How do I reverse the door? Comments 0 comments Please sign in to leave a comment.