WHO IS NOFRAUD?
NoFraud is a fraud prevention solution for eCommerce businesses. NoFraud screens transactions on behalf of businesses and alerts them if they find a transaction is at high risk for fraud. This protects consumers against unauthorized credit card use and protects businesses against fraud chargebacks.
WHY AM I RECEIVING A TEXT/EMAIL FROM NOFRAUD TO CONFIRM A TRANSACTION?
You received an email from NoFraud because your transaction exhibited irregular shopping characteristics and/or elevated risk. NoFraud requires confirmation that the transaction was conducted by the authorized cardholder.
WILL NOFRAUD EVER ASK ME FOR MY PERSONAL INFORMATION?
NoFraud will never ask you for your full credit card number, social security number, or any other personal information. They might ask for a photograph of your ID or the last 4 digits of your card number for verification.
WILL MY ORDER BE DELAYED?
As soon as your response is received, your order will be released for processing.
I DID NOT MAKE THE TRANSACTION AND NEITHER DID ANYONE THAT HAS ACCESS TO MY CREDIT CARD. WHAT DO I DO NOW?
After confirming that the transaction was truly unauthorized, we recommend that you contact your credit card company and inform them that your card has been compromised. Review the latest transactions on your account to ensure there is no other fraudulent activity to report. Your financial institution will likely put a hold on all future purchases from the compromised account and issue a new one for future use.