Shipping & Returns

  • Can I Change my Shipping Address After my Order has Been Placed?
    If your order hasn't dispatched yet, we can change your shipping address no problem. Just call us at 1-844-GUNNERK.If your order has already dispatched, we may be able to r... read more
    •
  • How long does it take to ship my order?
    To see updated ship times, click hereAll orders will ship UPS Ground. Expedited shipping is not available. Once shipped, please allow an additional 1–5 business days for yo... read more
    •
  • Do you offer local pickups?
    At this time, GUNNER does not have a storefront – one day! Because of that, we cannot accommodate local pickups. Please email us here if you have additional questions. read more
    •
  • What is your exchange policy?
    GUNNER offers a 30-day exchange for unused products purchased from www.gunner.com.How to initiate your exchange:  • ​To begin your exchange process – click here • ​You will... read more
    •
  • What's your return policy?
    GUNNER offers a 30-day return on unused products purchased from www.gunner.com. If you are not satisfied for any reason, you may return it to us for a refund if it’s new an... read more
    •
  • How much does shipping cost?
    Within the contiguous 48 states, we charge shipping depending on the size of the kennel and shipping address. Live rates for shipping will be calculated at checkout. Shippi... read more
    •
  • Do you ship internationally?
    GUNNER offers shipping to the United States & Canada through www.gunner.com. If you're in Canada -- add the products to your cart on www.gunner.com and proceed to checkout,... read more
    •