Shipping & Returns

  • Can I Change my Shipping Address After my Order has Been Placed?
    We are shipping out orders quickly to get 5-star safety in your hands as soon as possible. Due to this, we are unable to edit your shipping address once an order has been p... read more
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  • How long does it take to receive my order?
    To see updated ship times, click hereWe ship both FedEx and UPS Ground. Expedited shipping is not available. Once shipped, please allow an additional 1–5 business days for ... read more
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  • Do you offer local pickups?
    At this time, GUNNER does not have a storefront – one day! Because of that, we cannot accommodate local pickups for new kennels. We do have a Showroom setup here in Nashvil... read more
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  • What's your return policy?
    GUNNER offers a 30-day return on unused products purchased from www.gunner.com. If you are not satisfied for any reason, you may return it to us for a refund if it’s new an... read more
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  • How much does shipping cost?
    Within the contiguous 48 states, we charge shipping depending on the size of the kennel and shipping address. Live rates for shipping will be calculated at checkout. Shippi... read more
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  • Do you ship internationally?
    GUNNER offers shipping to the United States & Canada through www.gunner.com. If you're in Canada -- add the products to your cart on www.gunner.com and proceed to checkout,... read more
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